Last Updated: July 3, 2026
Welcome to Cariova. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
Company Information
This website is operated by Dongyang Chaomeng Accessories Co., Ltd.(东阳市潮萌饰品有限公司), the operator of the Cariova brand.
If you have any questions regarding these Terms, please contact us at:
Email: service@cariova.com
Phone: +1 321-301-5612
Eligibility to Use Our Website
By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in accordance with these Terms.
Permitted Use
You may use this website solely for personal, non-commercial shopping purposes.
You agree not to:
- Use the website for any unlawful or fraudulent activity.
- Interfere with or disrupt the operation or security of the website.
- Attempt to gain unauthorized access to our systems or customer accounts.
- Copy, reproduce, distribute, or exploit website content for commercial purposes without prior written permission.
- Upload malicious software, viruses, or harmful code.
Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
Please notify us promptly if you believe your account has been accessed without authorization.
Product Information
We make reasonable efforts to ensure that product descriptions, specifications, pricing, and images are accurate. However, minor variations in color, appearance, packaging, or specifications may occur due to differences in display settings, manufacturing updates, or other factors.
Product availability is subject to change without notice.
Orders and Acceptance
Submitting an order does not constitute acceptance of the order. All orders are subject to review and acceptance.
We may cancel or decline an order in circumstances including, but not limited to:
- Product availability changes.
- Pricing or listing errors.
- Incomplete or inaccurate customer information.
- Suspected fraudulent or unauthorized transactions.
- Compliance with applicable laws or regulations.
If payment has already been collected for an order that cannot be fulfilled, the applicable amount will be refunded to the original payment method.
Pricing
All prices displayed on this website are shown in U.S. Dollars (USD).
Prices, promotions, and product availability may be updated at any time without prior notice. Applicable sales tax will be calculated during checkout where required by law.
Shipping and Returns
Shipping times, delivery estimates, shipping charges, returns, exchanges, and refunds are governed by our separate Shipping Policy and Return & Refund Policy, which form part of these Terms.
Intellectual Property
All content available on this website, including but not limited to text, graphics, images, product descriptions, logos, icons, page layouts, and other materials, is owned by or licensed to Dongyang Chaomeng Accessories Co., Ltd. and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written authorization.
User Content
If you submit reviews, comments, photos, suggestions, or other content through our website, you confirm that such content does not violate the rights of any third party or any applicable law.
By submitting content, you grant Cariova a non-exclusive, royalty-free license to use, display, reproduce, and publish the content for purposes related to operating and promoting our business.
Third-Party Services
Our website may use or provide access to third-party services, including payment providers, shipping carriers, analytics providers, and the Shopify platform.
These services operate under their own terms and privacy policies. Cariova is not responsible for the operation or content of third-party services.
Disclaimer
This website and all products and services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by applicable law, Cariova makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, reliability, or suitability of the website or its content.
Limitation of Liability
To the maximum extent permitted by applicable law, Cariova and Dongyang Chaomeng Accessories Co., Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, this website or any products purchased through it.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.
Force Majeure
Cariova shall not be responsible for delays or failure to perform its obligations resulting from events beyond reasonable control, including natural disasters, severe weather, labor disputes, transportation interruptions, internet or communication failures, government actions, public health emergencies, or other force majeure events.
Termination
We may suspend or terminate access to our website or customer accounts if these Terms are violated, fraudulent activity is suspected, or continued access may affect the security or operation of our services.
Any provisions that by their nature should survive termination, including intellectual property rights, limitation of liability, dispute resolution, and applicable legal obligations, shall remain in effect.
Dispute Resolution
We encourage customers to contact us first so that we may attempt to resolve any concerns through good-faith communication.
If a dispute cannot be resolved through informal discussions, the parties agree that, to the extent permitted by applicable law, the dispute shall be resolved through binding arbitration rather than court proceedings, except where either party is entitled to bring an individual claim in a small claims court.
Nothing in this section limits any mandatory consumer rights available under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after any updates constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Cariova
Operated by Dongyang Chaomeng Accessories Co., Ltd.
Email: service@cariova.com
Phone: +1 321-301-5612