Contact
Contact Us
Thank you for visiting Cariova.
We're committed to providing helpful and timely customer support. If you have any questions about our products, orders, shipping, returns, or general inquiries, please feel free to contact us using the information below.
Customer Support
Email: service@cariova.com
Phone: +1 321-301-5612
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)
Saturday – Sunday: Closed
Closed on major U.S. public holidays
We typically respond within 1–2 business days.
Business Days refer to Monday through Friday, excluding U.S. federal holidays.
Company Information
Dongyang Chaomeng Accessories Co., Ltd.
（东阳市潮萌饰品有限公司）
Address (China Headquarters)
Room 402, 4th Floor, Building 1,
Dongyang Mengning Bedding Products Factory,
Nanfeng Village, Nanshi Subdistrict,
Dongyang, Jinhua, Zhejiang 322199, China
US Returns Address
Cariova Returns
3500 NW 114th Ave
Miami, FL 33178
United States
How Can We Help?
- Product Inquiries – Questions about our car figurines, charms, and decor sets
- Order Support – Tracking, shipping, or order modifications
- Returns & Exchanges – Contact us first, then use the US return address above after approval
- Wholesale / Custom Orders – Bulk or custom requests
- General Feedback – Suggestions or comments
Notes
- We currently serve customers within the contiguous United States only.
- The US address above is used for authorized returns and customer support processing.
- Please contact customer service before returning any items.
- For urgent order issues, please include your order number in the email.