Last Updated: July 3, 2026
At Cariova, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect certain information, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history
- IP address
- Browser type and device information
- Website usage information collected through cookies and similar technologies
How We Use Your Information
We use your information for legitimate business purposes, including:
- Processing and fulfilling your orders
- Providing customer support
- Sending order confirmations and shipping updates
- Processing payments
- Preventing fraudulent transactions and protecting our website
- Improving our products, services, and website performance
- Complying with applicable legal obligations
- Sending promotional communications if you have chosen to receive them
Sharing Your Information
We do not sell your personal information.
To operate our business and provide our services, we may share necessary information with trusted third-party service providers, including:
- Shopify (website hosting and e-commerce platform)
- Payment service providers that securely process transactions
- Shipping carriers and logistics providers responsible for order delivery
- Email communication service providers
- Analytics providers that help us understand website performance and improve user experience
- Professional advisors or legal authorities when required by applicable law
These service providers receive only the information necessary to perform their services and are expected to protect your information appropriately.
Payment Information
Payment transactions are processed by secure third-party payment providers. Cariova does not store your complete credit or debit card information on our servers.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience and support website functionality.
Cookies may be used for the following purposes:
- Essential Cookies – Required for website functionality, shopping cart, checkout, and account security.
- Performance Cookies – Help us understand how visitors use our website and improve site performance.
- Functional Cookies – Remember your preferences and enhance your shopping experience.
- Marketing Cookies – Used to measure advertising effectiveness and display relevant advertisements where permitted.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
Our website uses Secure Socket Layer (SSL) encryption technology to protect information transmitted during checkout and other sensitive communications. While no method of electronic storage or transmission is completely secure, we continually work to protect the information entrusted to us.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, tax obligations, dispute resolution, and recordkeeping.
When personal information is no longer required, it will be securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain privacy rights regarding your personal information.
These rights may include:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to applicable legal requirements.
- Request a copy of your personal information.
- Object to or restrict certain processing activities where permitted by law.
- Withdraw consent where processing is based on consent.
- Opt out of receiving marketing communications at any time.
Privacy Rights for California Residents
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
These rights may include the right to know what personal information is collected, request deletion of eligible personal information, request correction of inaccurate information, and opt out of the sale or sharing of personal information.
Cariova does not sell your personal information.
To exercise your privacy rights, please contact us using the contact information below.
Privacy Rights for European Residents
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may have rights under the General Data Protection Regulation (GDPR) or other applicable privacy laws.
These rights may include access, correction, deletion, restriction of processing, data portability, and objection to certain processing activities where applicable.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Cariova
Email: service@cariova.com
Phone: +1 321-301-5612